Artificial intelligence and community management: impactful posts without effort

September 24, 2024 - Anaïs Sautarel
6005 views

11 minutes

Since AI became accessible to everyone on the Web, it has become a powerful driving force reshaping the dynamics of our online interactions.

It influences every domain, from digital sectors, AI-assisted site creation, and AI-based marketing to customer support using chatbots...

In this context, social management is no exception.

Let's explore how to leverage AI for your social media to maximize your return on investment... 🤖🦾

Artificial intelligence and social media

AI in social media refers to artificial intelligence tools designed to save time, increase engagement, and stand out on social platforms.

AI tools can be used for a wide range of tasks...

How can AI software be used for social media?

Here are some of the most common uses of AI in social media.

1/ Caption writing

The era of mundane, overused IG captions is over. Today, AI tools can generate creative and impactful captions in no time.

2/ Image creation 🖼️

For your social media, you need visuals that match your brand's aesthetic and adapt to each platform.

AI image generators like Ideogram, Midjourney, Dall-E, and Firefly can help you create custom illustrations very quickly.

All you need is an idea, and these bots will transform it into an amazing image.

AI image generator: Ideogram

3/ Strategic advice

It's sometimes challenging to know exactly what content will resonate with your audience. Of course, you can spend time testing and analyzing different strategies, but that takes ages.

AI-powered tools can help you gain detailed insights into your target audience's preferences to get more engagement from them.

4/ Content ideas 💭💡

AI can also help you find content ideas tailored to your audience.

Just enter a few keywords, and the engine will generate blog post suggestions, infographics, videos, and more based on industry trends.

5/ Ad management

AI is also used to optimize social media ad campaigns. From targeting the right audience to bid strategy and budget management, it can guide you to optimize your ROI.

AI tools can also help you craft your ads, test different A/B variations, and track your performance throughout the process.

Social media and AI: Pros and Cons

The benefits of AI for social media

AI revolutionizes how businesses interact with their customers on social media.

  • Time-saving ⌚

Artificial intelligence can automate mundane tasks like content creation, scheduling, customer service, etc.

  • More custom experiences

AI tools help you better understand your users' needs and preferences so you can offer them a more relevant experience.

AI can take social media personalization even further when you make a personal avatar to represent your brand or personality online. These avatars can be customized to interact with users in unique ways, creating a more engaging social media presence, helping your business humanize the interactions, improving customer trust and driving more meaningful engagement.

  • Increased creativity 🎨

As seen before, AI software can generate new ideas faster, paving the way for more creative marketing campaigns.

  • Increased reach

AI helps you leverage conversations across your different platforms, so you can tailor your content to get more engagement.

  • Cost reduction

AI saves you time and money by eliminating the manual labor costs associated with content creation and campaign optimization.

  • Increased precision 🎯

AI-driven tools can help you make more precise decisions based on data and insights.

  • Improved search results

AI helps improve the accuracy and relevance of search results. This way, your users can find the information they want more easily and quickly.

  • Translation

AI-based translators can translate texts in real-time, making it easier for everyone to connect with people worldwide.

  • Spam and malware detection

AI can be used to detect and remove spam and malware. This helps create a safer environment for your users.

  • Moderation of harmful content

Bots can identify and remove harmful content from social platforms, such as hate speech and violence, ensuring a more positive and inclusive environment.

  • Identifying the ideal customer

AI can analyze user behavior and preference data to identify and target ideal customers.

  • ROI measurement

Intelligent algorithms allow you to track and measure marketing campaign results to make necessary adjustments.

  • Data-driven content creation 

AI can analyze data related to user behaviour and engagement in order to identify the different types of content that most interest your audience.

  • Contests and effective offers 

You can also organize contests on social networks more effectively. For example, AI enables you to select winners automatically.

  • Data-based strategies 📈

Artificial intelligence helps companies collect and analyze the performance of their social networks, in order to refine their content strategy.

Social network icons

AI challenges for social media

Such as for any new technology, AI for social media also has some potential risks...

  • Fake news

By producing content more quickly, you may risk broadcasting unreliable or fake information. AI tools sometimes invent facts, statistics, and other information.

Everyone must control synthetic productions: plagiarism is forbidden. Don't forget to check affirmations and figures.
  • Compliance

For the public, AI is new. That means laws about it are not established yet.

That's why it's important to look into legal services before starting to use AI-generated content or authorizing a robot to interact with online customers.

  • Data privacy

AI algorithms are powered by data that can present a security risk if it is not protected. This is important if you use sensitive information about health, bank or personal data.

Ensure you implement a comprehensive privacy policy on social media before implementing AI solutions. This will help you guarantee the respect of your users' privacy.

  • Discrimination

AI-generative tools are based on data they receive: it's possible that they reproduce human prejudices.

It's important to examine synthetic content carefully. Ensure it respects equity and web inclusivity standards.

  • Ethical and legal questions

AI can sometimes be used to target vulnerable populations, violate privacy, and manipulate user behaviour. You must take ethical considerations related to this technology into account.

👀 Just take a look at UNESCO standards about this subject.

AI concrete applications in social management

Artificial intelligence can boost social media through many tasks...

  • Opinion analysis

AI is used for analyzing opinions in social media messages. It helps companies understand users' emotions.

  • Chatbots and virtual assistants

User experience based on AI enables internet users to have support in real time, especially through chatbots that can answer questions and guide users through relevant content. All of this helps to increase time spent on your website.

  • Trend analysis

AI is used to identify developing trends and subjects among many conversations on social media. It helps create appealing content.

  • Forecasting user behaviour

AI algorithms can anticipate user behaviour by analyzing their interactions and preferences. Thus, companies can provide custom recommendations that enhance customers' satisfaction.

  • Speech recognition

AI speech recognition technologies are becoming more and more common within social platforms.

  • Ad management

AI tools optimize ads by analyzing customer data and targeting the different ad variations.

AI helps identify the best influencer for a specific ad campaign.

  • Video filtering

Image analysis software identifies users that apply overly edited filters, ensuring content quality and authenticity.

Top 15 AI tools for social media

1. Circleboom optimizes your social management

Circleboom gathers your different social accounts in a single dashboard. It makes content creation easier by providing AI-generated images and texts that can be immediately published.

AI tools for social networks: Circleboom

The messages include captions, emojis and hashtags generated automatically. This AI tool can also translate, add a sense of humour and check the grammar, ensuring beautiful and correct posts. You can also schedule your publications in advance.

2. UpGrow is compatible with Instagram

UpGrow uses AI to attract more subscribers, depending on your filters: location, age, gender, language, interests, hashtags.

AI tools for social networks: UpGrow

The software only attracts active and engaged followers who really want to interact with your Instagram posts and stories.

3. Flick creates large-scale content for social media

Flick helps you boost brainstorming, writing, and planning process for your social networks.

AI tools for social networks: Flick

4. Content Studio, an all-in-one AI tool for social networks

Content Studio is simple, but powerful. Create artificial images, tweet ideas, inspiring quotes immediately, and rewrite content: you will no longer suffer from blank page syndrome.

AI tools for social networks: Content Studio

Boost the visibility of your publication by asking AI to suggest relevant hashtags. Some users will appreciate the feature for generating emojis with AI automatically.

5. Lately generates social posts based on context

Lately is an AI tool capable of recognizing context, from a wide collection of content, to create publications.

AI tools for social networks: Lately

The software also offers a dashboard for scheduling. You can also use Lately to analyze your performance.

6. Emplifi, a platform for social media management powered by AI

Emplifi allows you to get advanced information about the audience, discover influencer marketing, and have a monitoring dashboard, as well as an impressive content flow.

AI tools for social networks: Emplifi

7. Wordstream, an AI software to improve social media ads

Thanks to machine learning (ML), Wordstream evaluates ads on social media, while making suggestions based on data.

AI tools for social networks: Wordstream

8. Cortex, a perfect AI tool for social media

Cortex is ideal for those who want to share an optimized content.

It recommends the time and frequency of posts, depending on historical indicators, and also generates detailed analyses of competitors.

AI tools for social networks: Cortex

As with other platforms, Cortex offers a dashboard with an interface that highlights your editorial calendar. The software also identifies the most attractive colors for your images, according to your audience.

9. QuillBot, to reuse existing content

QuillBot allows you to summarize and reword your texts into new versions.

AI tools for social networks: QuillBot

QuillBot is one of the best rewording software programs on the market, and it can be used on any web browser or text editor such as Microsoft Word and Google docs.

To go further
Info stepup
If you are a copywriter, take a look at our comprehensive list of AI tools for copywriting.

Meltwater allows you to explore information about brands, monitor and analyze all your social channels. It also provides you with valuable information that helps you understand your audience.

AI tools for social networks: Meltwater

The tool also measures the evolution of your brand identity on social media to establish intelligent objectives, and predict trends.

11. Magic Studio, perfect for brands who want to improve their image

Magic Studio can help you create photos of products with elegant backgrounds.

AI tools for social networks: Magic Studio

You can also eliminate undesirable objects from your images, and generate photos from your texts easily.

12. Stockimg.ai, to find the right archive image

Stockimg.ai prevents endless scrolling through websites of archive images.

Now, you can type a request and ask Stockimg.ai to suggest options.

AI tools for social networks: Stockimg.ai

13. Acrolinx, the watchdog of your brand

Acrolinx scans your content to ensure that everything you publish is in compliance with your branding.

Choose the style, tone and level of language you want, and enter terms that are specific to your company. The tool will flag any content that doesn't match your brand's vision.

AI tools for social networks: Acrolinx

14. Murf to find a voice-over

If you create short videos or online video ads, you may need a narrator. Hiring an actor can be expensive, and doing it yourself can be a pain.

AI tools for social networks: Murf

Here is Murf, an AI tool that produces perfectly customized voice-overs.

15. Invideo, a text-video generator

Do you want to transform your scripts into videos with a simple click? Invideo is for you!

Professional tips
Info tips
Use one of the text writers mentioned above to generate a script, and send it to Invideo.

Invideo is a video generation platform that offers a wide range of templates to help you get started: introductions and conclusions for YouTube, many marketing videos, Facebook or Instagram ads, etc.

AI tools for social networks: Invideo

  • Augmented reality (AR)

Companies take advantage of this technlogy to engage users through interactive ad campaigns and augmented brand experiences.

  • Video analysis and recognition 🎥 

The popularity of video content increases each day. Social platforms use AI tools to analyze and recognize objects, text and faces in videos.

It allows companies to better understand content generated by users, collect information and improve engagement...

  • High customization

AI revolutionizes customization, offering content and highly customized recommandations, based on preferences and user behaviour.

  • Social media AI assistant

Social media AI assistants can rationalize account management, content sharing, and interactions with users.

  • Fake news detection (Deepfake)

The detection of fake content powered by AI plays a major role, ensuring the authenticity of shared information on social platforms. This capacity is important to encourage confidence and security.

  • Regulatory compliance

Stricter regulations on the use of AI and data confidentiality are likely to emerge in the near future.

Now you know everything you need to write attractive publications for your social media thanks to artificial intelligence! 🪄🌟

Anaïs Sautarel
Translator
As confident in the mountains as with foreign languages, our contents and tool travel around English-speaking and Spanish-speaking countries with me. 🌍

Last update: September 24, 2024