FAQ

• The Starter package allows you to create a 5 page website for free and with no commitment. You can register a domain name as an option.
  

• The Premium package (11.99€/M for 1 month, with the possibility to get a 33% discount for a 2 year subscription, i.e. a savings of 95.90€) allows you to create an unlimited website (with a lot of various options: blog, forum, social networks etc.). and to register a free domain name.

• The Pro package (35.99€/M for 1 month, with the possibility to get a 33% discount for a 2 year subscription, i.e. a savings of 288.00€) allows you to create an unlimited website (with all the Premium options) + an unlimited online store. This package also allows you to register 3 free domain names.

We accept payments through bank transfers (in Euro) and through credit cards or PayPal. To make a payment to us, click on the button corresponding to your method of payment on the http://www.sitew.com/My-cart page (at the payment stage). Follow the instructions given there.

We will confirm your order on receipt of your transfer or online payment.

It is possible to protect pages by a password. You will find more information on this page: https://www.en.sitew.com/How-to-modify-a-website/create-a-private-website-protected-by-a-password

This feature is available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

To move or copy a block:

To move or copy a block:

You can add links to your website with the Text block (or with the Image, Button or Icon blocks).

1. Click on the block you want to insert a link on. To add a link to an Image or an Icon block, click on Choose a link (on the left of the screen, in the blue panel) and go to step 5. To add a link to a Button block, enter your link in the input field or select a website page in the drop-down menu.
   
2. To add a link to a text block, select your block to go to text edit mode.
3. Select the text on which you want to insert a link.
   
4. Click on ♯, in the Text toolbar, at the top of the page.
5. In the window displayed, you can:
   
   • enter the url of a website (http://www...)
   • or enter an email address
   • or send a document to make it downloadable
   • or select a page of your website
   • No link will break the link
     
6. optional: in case you did not select any text, you can directly enter a link text.
7. Optional: you can choose whether the link opens in another browser window or opens in place of your website or downloads the document (if the link leads to a file)
8. Optional: Choose a title. It will display on mouse-over.
9. Click on insert: the text you have just selected changes into a link.

Pour afficher une fenêtre popup avec un texte personnalisé, vous pouvez utiliser ce widget personnalisé dans lequel vous pouvez modifier les éléments en jaune.

<div id=popup_message>
<h3>
La boutique est fermée du N au N.
</h3>
</div>
<script>
$(function(){
var hauteur_de_la_popup,largeur_de_la_popup;
hauteur_de_la_popup=100;
largeur_de_la_popup=300;
if (v.mode=="viewer"){
  $("#popup_message").hide()
tb_show_viewer(null,"#TB_inline?height="+hauteur_de_la_popup+"&width="+largeur_de_la_popup+"&inlineId=popup_message")
}

}) 

</script>

Ce code doit être collé dans un module widget HTML (Sites premium ou Pro), avec l'option intégration directe d'activée. Ce widget peut etre placé sur certaines pages en particulier ou sur la page d'arriere plan. Notez que dans l'outil de création il n'y a pas de popup qui s'affiche mais le texte tel quel pour que vous puissiez retrouver le module widget.

Pour toute évolution sur le comportement ou le design de ce module, nous pouvons vous proposer un devis.

Les modules Texte utilisent le système de styles prédéfinis. Cela vous permet de personnaliser facilement et rapidement le style de plusieurs modules Texte en même temps et de garder ainsi un site harmonieux. Cette fonctionnalité permet également de rendre le style des modules Texte entièrement personnalisables (couleurs, bordures, ombres, taille, etc).

Pour personnaliser vote texte :

• Commencez par sélectionner votre module texte
• Rendez-vous dans l'onglet "Design" (panneau vert) sur la gauche de votre écran
• Cliquez sur le bouton "Choisir un style" et choisissez le style le plus adapté en cliquant sur l'icône représentant une palette de couleur (à droite de la ligne)
• Vous pouvez désormais ajouter des options de style dans le panneau vert pour le fond du module, son titre et son paragraphe.

Pour plus de précision sur cette fonctionnalité très pratique, je vous invite à consulter notre guide.

Notez qu'une fois le style personnalisé, les prochains modules Texte que vous ajouterez dans votre site auront automatiquement ce style.

Si vous le souhaitez, vous pouvez créer votre propre style en partant d'une base vierge en cliquant sur le bouton "Créer un nouveau style de module" situé dans la liste de vos styles. Les formules Découverte ont droit à 1 style personnalisé supplémentaire ; les formules Premium et Pro peuvent avoir un nombre de styles illimité.

Vous trouverez des informations supplémentaires et des illustrations sur la page https://www.sitew.com/Module/module-texte

The music block allows you to insert your favorite music or your own creations on your website. You will find a demonstration of this block on the page: http://www.demo.blocks.sitew.com/Music.J.htm You will find more information on this page: https://www.en.sitew.com/Block/music-block

This feature is available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

To add an ambient music on your website, you just have to add a Music block (available with the Premium package) on the website creation page.

You have two possibilities:

• Add the block on the background page and ckeck the Autostart option. This will start the music at first page load and it will play during all the website visit.
  
• Add the block on your choosen page and check the Autostart and uncheck Pause on page change. This will start the sound when loading this page and then keep the sound playing while visitors browse your website.

In order to guarantee optimal video quality and the quickest loading time possible, all videos are hosted on YouTube or Dailymotion. Thus, if you want to add one of your homemade videos, you will have to upload it on Youtube or Dailymotion. Consequently, you'll be able to add an unlimited number of videos, without using your storage space on SiteW, which is used for your images and files.

Once your video is on YouTube or Dailymotion, you can add it to your site by adding a Video block, and then searching for the video by username.
To subscribe to Youtube and send your videos, visit this page: Youtube. To subscribe to Dailymotion and send your videos, visit this page: Dailymotion

If you'd prefer to use a video hosting service other than YouTube or Dailymotion (Vimeo, etc...), such videos can be added by using the widget block>HTML Code available for Pro and Premium Websites.

This block is available for all Premium and Pro versions of websites.

These packages provide:

• your own domain name (.com, .fr, .org, .be, ect...)
  
• a professional email address corresponding to your domain name
  
• the option of creating an unlimited number of pages on your website
  
• interactive blocks: contact forms, visitors comments, music blocks...
• the option to create a web store (Pro package)
• professional designs reserved for Premium and Pro accounts.
  
• detailed statistics regarding the source of visitors to your website

To upgrade your website to the Premium or Pro package, visit this link: Upgrade my website

You can also test for free the Premium and Pro packages and the Widget block for 15 days. To do so, create a new website from the My websites page and select free trial, then validate.

The flash block allows you to insert small flash games on your website. You will find a demonstration of this block on the page: http://www.demo.blocks.sitew.com/Flash.L.htm

The widget HTML block allows you to insert third party blocks on your website. It is possible to insert games proposed by other websites. You will find a demonstration of this block on the page: http://www.demo.blocks.sitew.com/Widget.A.htm You will find more information on this page: https://www.en.sitew.com/Block/widget-block

These features are available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

The widget HTML block allows you to insert third party blocks on your website. It is possible to insert any HTML code to your website. You will find a demonstration of this block on the page: http://www.demo.blocks.sitew.com/Widget.A.htm You will find more information on this page: https://www.en.sitew.com/Block/widget-block

This feature is available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

• insert a Widget/HTML block on your website: by drag and droping a Widget block, then selecting HTML,
• and pasting the code given by the advertising agency (like Google Adsense).

The widget HTML block allows you to insert third party blocks on your website. It is possible to insert a powerpoint presentation using widgets of slideshare.net. You will find a demonstration of this block on the page: http://www.demo.blocks.sitew.com/Widget.A.htm You will find more information on this page: https://www.en.sitew.com/Block/widget-block

This feature is available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

Les nouveaux designs ont tous été créés avec les 2 thèmes Elegance et Cristal.
Les designs ajoutent à ces thèmes vides : une configuration graphique à l'aide de l'onglet Design (pour le choix des polices, image de fond, zone de contenu...) et de nombreux modules pour montrer ce qu'il est possible de faire.

Si vous souhaitez utiliser l'un des nouveaux designs pré-remplis, vous pouvez créer un nouveau site. Notez que vous pourrez choisir les formules Premium et Pro avec 14 jours d'essai gratuit et sans engagement (cliquez sur le lien Retour à la création, en haut à gauche, une fois sur le panier).

Si vous souhaitez modifier votre site actuel, une fois votre nouveau site prêt, contactez-nous pour que nous échangions le contenu de votre site avec le nouveau contenu.

Les modules Texte utilisent le système de styles prédéfinis. Cela vous permet de personnaliser facilement et rapidement le style de plusieurs modules Texte en même temps et de garder ainsi un site harmonieux. Cette fonctionnalité permet également de rendre le style des modules Texte entièrement personnalisables (couleurs, bordures, ombres, taille, etc).

Pour personnaliser vote texte :

• Commencez par sélectionner votre module texte
• Rendez-vous dans l'onglet "Design" (panneau vert) sur la gauche de votre écran
• Cliquez sur le bouton "Choisir un style" et choisissez le style le plus adapté en cliquant sur l'icône représentant une palette de couleur (à droite de la ligne)
• Vous pouvez désormais ajouter des options de style dans le panneau vert pour le fond du module, son titre et son paragraphe.

Pour plus de précision sur cette fonctionnalité très pratique, je vous invite à consulter notre guide.

Notez qu'une fois le style personnalisé, les prochains modules Texte que vous ajouterez dans votre site auront automatiquement ce style.

Si vous le souhaitez, vous pouvez créer votre propre style en partant d'une base vierge en cliquant sur le bouton "Créer un nouveau style de module" situé dans la liste de vos styles. Les formules Découverte ont droit à 1 style personnalisé supplémentaire ; les formules Premium et Pro peuvent avoir un nombre de styles illimité.

Vous trouverez des informations supplémentaires et des illustrations sur la page https://www.sitew.com/Module/module-texte

When you upload files in the File manager, you can press the CTRL key to select several files or images at once.

• Select the first image with a left mouse click.
• Then press the Ctrlkey and hold it down.
• Click next on the other images you want to select (while still holding the Ctrl key down).
• Once all the images are selected, release the Ctrl key.

An alternative solution consists in holding the mouse left click down and to drag the cursor to draw a selection "square". All the images within the "square" will be selected when you release the left click.

The widget HTML block allows you to insert third party blocks on your website. It is possible to insert a Paypal Buy or Donate button. You can signup to Paypal by visiting this link: Signup to Paypal. You will find a demonstration of this block on the page: http://www.demo.blocks.sitew.com/Widget.A.htm You will find more information on this page: https://www.en.sitew.com/Block/widget-block

This feature is available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

The widget HTML block allows you to insert third party blocks on your website. It is possible to insert a chat widget on your website. Our tutorial presents several websites to create chat widgets. You will find a demonstration of this block on the page: http://www.demo.blocks.sitew.com/Widget.A.htm You will find more information on this page: https://www.en.sitew.com/Block/widget-block

This feature is available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

The comment block allows your visitors to add comments on your website. You will find more information on this page: https://www.en.sitew.com/Block/comment-block

This feature is available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

The Form block allows to create a contact form, that is fully customizable, according to your needs. You can select one of the predefined forms (for example a contact form, a booking form or a satisfaction survey) or fully customize it, by adding the fields that fit your specific needs (Text, Address, Number, Date, Separator, File upload, Multiple choices, Text area…). You will also be able to add many useful options, such as date selection calendar, auto-complete support, data control, or even a reCaptcha service.

This feature is available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

The newsletter block allows your visitors to send their emails on your website, allowing you to be able to inform them of your business by email. You will find more information on this page: https://www.en.sitew.com/Block/newsletter-block

This feature is available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

The Google registration step is automatically managed thanks to the information SiteW supplies to search engines.

You can follow the evolution of your website registration in Google on the page My Websites in the notification area.

For Premium and Pro websites, we notify Google of the creation or the modification of your website on each publication. This is done only once every 30 days for free websites (starter package). Once the Google engine has been notified, its robots (computers exploring the Internet) need to visit your website before it is added to the index.

Finally, the ranking in search results depends of the content of your website and its popularity. You will find advices to enhance your Google ranking on the guides: 10 SEO Tips , Search Engine Optimization for your website, Increase Google rankings with Google Webmaster Tools. Please note that the updates you make to your website usually take several weeks to be taken into account by Google.

With the Premium and Pro package, appearing in Google is several weeks faster. Those packages also feature detailed statistics allowing the analysis of keywords and locations used by your visitors. All other benefits of those packages (Domain name, more pages, more blocks, ...) are detailed on the page SiteW offers.

Please also note that it takes several weeks before the changes are taken into account by Google.

Also note that Google offers a free instant indexing system in Google Webmaster tools in the section Fetch like Google. You can use this function of necessary. Nous pouvons vous proposer d'effectuer cette opération à votre place pour 29€ pour une page plus 5€ par page à indexer.

You can refer to your statistics from My websites then Statistics. A drop-down menu on the top left will enable you to choose a customized period (for instance, from the date of creation of the website).
You will find more detailed information in the guide on Traffic analysis for your website.
In order to get more statistics, and, for quicker searches, we advise you to create your own Analytics account, in just a few clicks, by following the instructions of the Statistics tab. Next login into your account: you can then select one of your already created configurations or create a new one. If you haven’t created any configuration yet, a new configuration will automatically be created. Afterwards, you will be able to directly access your latest website statistics. You will find more detailed information in the Install Google Analytics on your website guide.

You can use a domain you already own for your website. Using your domain costs the same price as booking a new one (2.39€/month, 1 domain is included in the Premium package and 3 domains in the Pro package). 

If you do not have any SiteW website yet, signup and choose a temporary .sitew.com website address first. 

Then, go to the My websites page and click on Settings, followed by Domain names and emails.

Finally, click on the link I already own a domain and would like to use it for my website then enter your domain name and validate.

Once your order has been validated, you will be given 2 possibilities:

• either keep your domain in its current registrar. You will receive instructions for configuring your domain. You will need to pay for the yearly renewal and your email address configuration will have to be done from your registrar's website (if they offer this service).
• or transfer the domain to SiteW (you will still be the owner of the website).

• Facilitate the memorization of your web address (a domain name is easier to remember than a free web address created with subdomains).

• Gain in visibility, improve your SEO: as the reservation of a domain name requires an investment, search engines give more consideration to websites with a domain name. They consider them more as quality websites, which may improve your ranking.

• Gain in credibility: a domain name seems more trustworthy to your visitors.

• Protect your website from cybersquatting (domain name hijacking).

Pour dépublier votre site, rendez vous sur Mes sites / Paramètres / Versions / Dépublier (uniquement disponible sur les sites Premium ou Pro).