FAQ

Creating a website with the Starter package is absolutely free, without neither a commitment to purchase a subscription plan at a later date, nor a time limitation.
Should you choose to do so down the road, you will be given the opportunity to add your own domain name (.com, .net, .ca, .us...) or upgrade your website package (more pages, more blocks and tools), by clicking on the button "Change package or options" on the My websites page.

It is possible to protect pages by a password. You will find more informations on this page: https://www.en.sitew.com/How-to-modify-a-website/create-a-private-website-protected-by-a-password

This feature is available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

To move or copy a block:

You can add links to your website with the text block (or with the image block).

1. Cliquez sur le module dans lequel vous voulez ajouter un lien pour le sélectionner (ajoutez-en un si nécessaire). To add a link to an image block, click on Choose a link (on the left of the screen, in the blue panel) and go to step 5.
   
2. To add a link to a text block, select your block to go to text edit mode.
3. Sélectionnez la partie du texte que vous souhaitez rendre cliquable ou placez-vous à l'endroit du texte où vous souhaitez insérer le lien.
   
4. Cliquez sur le bouton ♯ dans la barre d'outils Texte en haut de l'écran.
5. Dans la fenêtre qui s'affiche, choisissez l'une de ces possibilités :
   
   • soit entrez l'adresse d'un lien vers un site (l'adresse est de la forme https://www...)
   • soit entrez une adresse e-mail (le clic de votre lien ouvrira un logiciel de messagerie pour envoyer un message à cette adresse)
   • or send a document
   • or select a page of your website
   • No link will break the link
     
6. optional: in case you did not select any text, you can directly enter a link text.
7. Facultatif : Choisissez si le lien s'ouvrira dans une nouvelle fenêtre ou à la place de votre site ou s'il téléchargera le document (si c'est un lien vers un fichier)
8. Optional: Choose a title. It will display on mouse-over.
9. Cliquez sur Insérer : le texte se transforme alors en lien.

Pour ajouter une ambiance sonore à votre site, il vous suffit d'insérer un module Musique (disponible pour les sites Premium) dans l'outil de création de site.

You have two possibilities:

• Ajouter le module sur la page d'Arrière-plan et cocher l'option Lecture auto. This will start the music at first page load and it will play during all the website visit.
  
• Ajouter le module sur la page de votre choix, cocher l'option Lecture auto et décocher l'option Pause au changement de page. This will start the sound when loading this page and then keep the sound playing while visitors browse your website.

The music block allows you to insert your favorite music or your own creations on your website. You will find a demonstration of this block on the page: http://www.demo.blocks.sitew.com/Music.J.htm You will find more informations on this page: https://www.en.sitew.com/Block/music-block

This feature is available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

In order to guarantee optimal video quality and the quickest loading time possible, all videos are hosted on YouTube or Dailymotion. Ainsi, si vous voulez ajouter une de vos vidéos personnelles, il vous faut l'ajouter sur YouTube ou Dailymotion (la plupart des formats vidéos sont pris en charge). Consequently, you'll be able to add an unlimited number of videos, without using your storage space on SiteW, which is used for your images and files.

Once your video is on YouTube or Dailymotion, you can add it to your site by adding a Video block, and then searching for the video by username.
Pour vous inscrire sur YouTube et envoyer votre vidéo, rendez-vous sur cette page : YouTube. Pour vous inscrire sur Dailymotion, rendez vous sur cette page : Dailymotion

If you'd prefer to use a video hosting service other than YouTube or Dailymotion (Vimeo, etc...), such videos can be added by using the widget block>HTML Code available for Pro and Premium Websites.

Ce module est disponible pour tous les sites en version Premium et Pro.

These packages provide:

• votre propre nom de domaine en .com, .fr, .org, .be, etc...
  
• une adresse e-mail professionnelle utilisant votre nom de domaine
  
• the option of creating an unlimited number of pages on your website
  
• des modules interactifs : formulaire de contact, commentaires des visiteurs, module de musique...
• la possibilité de créer votre propre boutique en ligne (formule Pro)
• des designs professionnels réservés aux comptes Premium et Pro
  
• des statistiques détaillées sur l'origine des visiteurs de votre site

To upgrade your website to the Premium or Pro package, visit this link: Upgrade my website

Vous pouvez aussi tester gratuitement les formules Premium et Pro et le module Widget pendant 15 jours. To do so, create a new website from the My websites page and select free trial, then validate.

The flash block allows you to insert small flash games on your website. You will find a demonstration of this block on the page: http://www.demo.blocks.sitew.com/Flash.L.htm

The widget HTML block allows you to insert third party blocks on your website. It is possible to insert games proposed by other websites. You will find a demonstration of this block on the page: http://www.demo.blocks.sitew.com/Widget.A.htm You will find more informations on this page: https://www.en.sitew.com/Block/widget-block

These features are available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

The widget HTML block allows you to insert third party blocks on your website. It is possible to insert any HTML code to your website. You will find a demonstration of this block on the page: http://www.demo.blocks.sitew.com/Widget.A.htm You will find more informations on this page: https://www.en.sitew.com/Block/widget-block

This feature is available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

• d’insérer un module Widget/HTML sur votre site en glissant/déposant un module Widget puis en sélectionnant HTML,
• and pasting the code given by the advertising agency (like Google Adsense).

The widget HTML block allows you to insert third party blocks on your website. It is possible to insert a calendar and to manage reservations. You will find a demonstration of this block on the page: http://www.demo.blocks.sitew.com/Widget.A.htm You will find more informations on this page: https://www.en.sitew.com/Block/widget-block

This feature is available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

The widget HTML block allows you to insert third party blocks on your website. It is possible to insert a visit counter. You will find a demonstration of this block on the page: http://www.demo.blocks.sitew.com/Widget.A.htm You will find more informations on this page: https://www.en.sitew.com/Block/widget-block

This feature is available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

Lors de l'envoi de fichier, dans le gestionnaire de fichier, pour sélectionner plusieurs fichiers, ou plusieurs images en même temps, il existe un raccourci clavier : CTRL

• Sélectionnez normalement la première image à sélectionner via un clic gauche de la souris.
• Appuyez sur la touche Ctrl du clavier et la laisser enfoncée.
• Click next on the other images you want to select (while still holding the Ctrl key down).
• Une fois toutes les images voulues sélectionnées, relâchez la touche Ctrl.

An alternative solution consists in holding the mouse left click down and to drag the cursor to draw a selection "square". All the images within the "square" will be selected when you release the left click.

The widget HTML block allows you to insert third party blocks on your website. It is possible to insert a Paypal Buy or Donate button. You can signup to Paypal by visiting this link: Signup to Paypal. You will find a demonstration of this block on the page: http://www.demo.blocks.sitew.com/Widget.A.htm You will find more informations on this page: https://www.en.sitew.com/Block/widget-block

This feature is available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

Prestashop est une solution de boutique en ligne installable destinée aux personnes ayant des compétences en développement et administration web. Il ne s'agit pas en soit d'une solution incluant l'hébergement, bien que cela soit proposé par certains prestataires. Vous (ou votre prestataire si il propose cette option) devez gérer les mises à jours (de sécurités et de fonctionnalités) et la maintenance des serveurs. Du fait de ces contraintes, cette solution est souvent proposée par des agences Web - ce qui rends la mise en place d'une solution de ce type onéreuse.

SiteW est de son coté une solution simple destinée aux personnes sans connaissances technique. La solution inclue l'hébergement, 3 noms de domaines, la maintenance, les mises à jour de sécurités, l'ajout de fonctionnalités régulières sans intervention de votre part, tout cela à un prix attractif - tout compris.

Le design des sites Prestashop est basé sur des templates et des pages formatées alors que les pages et le design de votre site SiteW est totalement personnalisable.

Prestashop propose une multitude de fonctionnalités et plugin rendant l'installation, la configuration et les mises en jours plus difficiles et plus longues. SiteW propose toutes les fonctionnalités essentielles d'une boutique vous permettant de proposer rapidement et facilement une boutique en ligne : https://www.sitew.com/Fonctionnalites (section Boutique en ligne).

The widget HTML block allows you to insert third party blocks on your website. It is possible to insert a chat widget on your website. Our tutorial presents several websites to create chat widgets. You will find a demonstration of this block on the page: http://www.demo.blocks.sitew.com/Widget.A.htm You will find more informations on this page: https://www.en.sitew.com/Block/widget-block

This feature is available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

The comment block allows your visitors to add comments on your website. You will find more informations on this page: https://www.en.sitew.com/Block/comment-block

This feature is available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

The contact block allows your visitors to contact you directly by email from your website. You will find a demonstration of this block on the page: http://www.demo.blocks.sitew.com/Contact.K.htm

This feature is available for all Premium and Pro websites.

These packages also offer:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

The newsletter block allows your visitors to send their emails on your website, allowing you to be able to inform them of your business by email. You will find more informations on this page: https://www.en.sitew.com/Block/newsletter-block

This feature is available for all Pro websites.

The pro package also offers:

• Your own domain name in .us, .com, .net, .org, .info, .biz, .cc, .ws, .me, .at, .name, .in, .pl, .de, .dk, .yt.
• 1 (Premium website) or 10 (Pro website) professional email address using your domain name.
• The possibility to create unlimited pages on your website.
• Interactive blocks: contact form, comment wall, music block...
• The possibility to create an online store (Pro website).
• Professional designs reserved to Premium and Pro websites.
• A better and faster indexing of your website in search engines by using the automatic submission after each publication, and to optimization tools of your website.
• Detailed statistics on the source of visitors on your website.

You will find the detail of the provided services on this page: https://www.sitew.com/Website-creation-packages

To upgrade your website to Premium or Pro package, you can click on this link: Upgrade

You can also test for free and without commitment the Premium and Pro websites and the advanced blocks for 15 days. To test, make a new website from the page My websites.

The Google registration step is automatically managed thanks to the informations SiteW supplies to search engines.

You can follow the evolution of your website registration in Google on the page My Websites in the notification area.

For Premium and Pro websites, we notify Google of the creation or the modification of your website on each publication. This is done only once every 30 days for free websites (starter package). Once the Google engine has been notified, its robots (computers exploring the Internet) need to visit your website before it is added to the index.

Finally, the ranking in search results depends of the content of your website and its popularity. You will find advices to enhance your Google ranking on the guides: 10 SEO Tips , Search Engine Optimization for your website, Increase Google rankings with Google Webmaster Tools. Please note that the updates you make to your website usually take several weeks to be taken into account by Google.

With the Premium and Pro package, appearing in Google is several weeks faster. Those packages also feature detailed statistics allowing the analysis of keywords and locations used by your visitors. All other benefits of those packages (Domain name, more pages, more blocks, ...) are detailed on the page SiteW offers.

You can refer to your statistics from My websites then Statistics. A drop-down menu on the top left will enable you to choose a customized period (for instance, from the date of creation of the website).
You will find more detailed information in the guide on Traffic analysis for your website.

If the period you wish to refer to is large, the loading time will be relatively long (the results come from Google Analytics and this waiting time is beyond our control). In order to get more statistics, and, for quicker searches, we advise you to create your own Analytics account and to configure your website so that all visits are registered over there. You will find more detailed information in the Install Google Analytics on your website guide.

You can use a domain you already own for your website. L'utilisation du nom de domaine est proposé au même tarif que la création d'un nouveau domaine (2.39€/mois, 1 nom inclus pour les sites Premium et 3 pour les sites Pro). 

Si vous n'avez pas encore créé de site, commencez par vous inscrire en choisissant une adresse SiteW temporaire. 

Ensuite, sur la page Mes sites, cliquez sur le menu Paramètres puis Domaines et e-mails correspondant à votre site internet.

Enfin, cliquez sur Si vous possédez déjà un nom de domaine que vous souhaitez utiliser pour votre site, cliquez ici, puis indiquez le nom de votre nom de domaine et validez.

Once your order has been validated, you will be given 2 possibilities:

• either keep your domain in its current registrar. You will receive instructions for configuring your domain. Le renouvellement annuel sera à votre charge et la configuration d'adresse e-mail pourra se faire via votre prestataire de nom de domaine actuel si celui-ci propose ce service.
• or transfer the domain to SiteW (you will still be the owner of the website).

• Facilitate the memorization of your web address (a domain name is easier to remember than a free web address created with subdomains).

• Gain in visibility, improve your SEO: as the reservation of a domain name requires an investment, search engines give more consideration to websites with a domain name. They consider them more as quality websites, which may improve your ranking.

• Gain in credibility: a domain name seems more trustworthy to your visitors.

• Protect your website from cybersquatting (domain name hijacking).

• du nom de domaine de premier niveau ou extension qui peut être soit relié à un nom de pays, il est alors composé de 2 lettres (par exemple .fr pour la France, .es pour l’Espagne, ou .de pour l’Allemagne), soit relié à un domaine d’activité, il est alors composé de 3 lettres (par exemple .biz pour tout ce qui est lié au domaine de l’entreprise, .net pour ce qui est lié à l’informatique, .edu pour les organismes éducatifs, etc.).

• The second level domain which contains between 3 and 63 characters.

• Possibly a subdomain which you can find in the beginning of the domain name. It gives precisions about the domain. The subdomain www (world wide web) is often used to define the main website.

Creating a website with the Starter package is absolutely free, without neither a commitment to purchase a subscription plan at a later date, nor a time limitation.
Should you choose to do so down the road, you will be given the opportunity to add your own domain name (.com, .net, .ca, .us...) or upgrade your website package (more pages, more blocks and tools), by clicking on the button "Change package or options" on the My websites page.